MLABS Privacy Policy

Effective Date: February 26, 2021

Last Updated: November 01, 2025

1. Introduction

MLABS (“I,” “my,” or “me”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how I collect, use, and safeguard your information when you use my software extensions (“Extensions”) and visit my website (https://mlabsolution.com/) (“Website”).

This policy complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as applicable.

2. Information I Collect

A. Personal Information

  • Contact Information: Name, email address, and company name (if applicable), collected when you purchase, register, or contact me.
  • Payment Information: Payment details (such as credit card numbers) are processed securely by third-party payment processors. I do not store or have access to this information.

B. Usage Information

  • Technical Data: Information such as your IP address, operating system, and Revit or software version.
  • Usage Data: Data about how you use my Extensions or Website, including actions taken within Revit, session details, and error logs.

3. Lawful Basis for Processing (GDPR)

I process your personal data only when I have a lawful basis to do so, including:

  • Contractual Necessity: To provide you with purchased Extensions or support.
  • Legitimate Interests: To improve my products and services.
  • Legal Obligation: To comply with applicable laws.
  • Consent: When you opt in to receive newsletters or marketing emails. You may withdraw consent at any time.

4. How I Use Your Information

I use the collected information for the following purposes:

  • To Provide and Improve Services: To operate, maintain, and enhance my Extensions and Website.
  • Customer Support: To respond to your inquiries and requests.
  • Communication: To send updates, release notes, or promotional materials (if you consent).
  • Security and Fraud Prevention: To protect my systems and users.
  • Legal Compliance: To comply with applicable laws and enforce my terms.

5. Cookies and Tracking Technologies

My Website does not use cookies or tracking tools to monitor your browsing activity.

6. Data Retention

I retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including to:

  • Provide ongoing services and support,
  • Comply with legal, accounting, or reporting obligations, and
  • Resolve disputes or enforce agreements.

When data is no longer needed, it is securely deleted or anonymized.

7. How I Share Your Information

I do not sell or trade your personal information. I may share it only in these cases:

  • Service Providers: Trusted partners (e.g., payment processors or email services) who help operate my business. They are bound by confidentiality and data protection obligations.
  • Legal Requirements: When required by law or government authorities.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, data may be transferred to the acquiring entity under the same protections.

8. Data Security

I use industry-standard security measures (including encryption, authentication, and access control) to protect your personal information.
However, no internet transmission or storage method is completely secure, and I cannot guarantee absolute protection.

9. Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data I hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure (“Right to Be Forgotten”): Request deletion of your data.
  • Restriction: Request limitation of processing in certain situations.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Withdraw your consent at any time for data processed based on consent.

To exercise these rights, please contact me directly at manh.envi@gmail.com.

10. Your Rights Under CCPA

If you are a California resident, you have the right to:

  • Know: Request details about what personal data I collect and how it’s used.
  • Delete: Request deletion of your personal data, subject to legal exceptions.
  • Opt-Out: Request that your data not be sold or shared (note: I do not sell data).
  • Non-Discrimination: You will not face discrimination for exercising your rights.

Requests can be made via email at manh.envi@gmail.com.

11. International Data Transfers

If you access my Website or Extensions from outside Vietnam, please note that your information may be transferred to and processed in Vietnam, where data protection laws may differ from those in your country.
I take reasonable steps to ensure your data is protected according to this Privacy Policy.

12. Changes to This Privacy Policy

I may update this Privacy Policy periodically. Updates will be posted on my Website with a new effective date. Continued use of my Extensions or Website after such updates means you accept the revised policy.

13. Contact Me

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

MLABS
📧 manh.envi@gmail.com
🌐 https://mlabsolution.com/

14. Consent

By using my Extensions or visiting my Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.